Please complete this form and return it to the practice in person with photographic ID to register to use the online prescription ordering service.

Patient online service registration form 

Please allow yourself sufficient time to order and collect repeat prescriptions over holiday/weekend  periods.

Please click on the link for patient information leaflet "your medicines your responsibility"

http://niformulary.hscni.net/PatientZone/PDF/Medicine%20Leaflet%20-%20your%20medicines_Adult.pdf 

Repeat Prescriptions

If your long-term medication has been approved on repeat prescription there are a number of ways you can re-order:

• By post - send it to us with a stamped addressed envelope and we'll post it back to you.
• By telephone -  to 02890614314  to leave a voicemail or you can speak to a receptionist 02890618211   9.30am to 3.00pm
• Online - Simply by clicking here.
• If you select a pharmacy to collect your prescription you MUST inform them that you have ordered one. If you have not already done so please sign and return a consent form to allow us to let your chosen pharmacy collect further prescriptions.
• Consent to send prescriptions to chosen pharmacy
• Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two clear working day for prescriptions to be processed and remember to take weekends and bank holidays into account.

Please do not ring the surgery to check if prescriptions are ready to collect, this ties up staff and telephone lines.

DO NOT LET YOURSELF RUN OUT!

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

If you have would like a pharmacy to collect your prescription, please click on the link - complete the form and return to reception as soon as possible.  

Check with your local pharmacy that they collect form the practice before completing the consent form.

Inform your chosen pharmacy  of your order and they will arrange collection. Please allow for their collection times as not all pharmacies collect daily. (some pharmacies do not collect from the practice)

We ask that you do not ring to check is a prescription is ready, this ties up a telephone line and a member of staff. If there is any problem with your request a receptionist will telephone you to discuss. 

Consent form for pharmacy collection

As a practice we are continually looking to find ways of improving efficiency & patient safety. Following a longterm review of our prescribing systems and the instalment of a permanent Practice Based Pharmacist, we have decided to standardise the quantities of repeat medication that will be prescribed at any one time.

For most medication this will now be 8 weeks (56days) 

Controlled drugs will remain at 4 weeks (28 days) 

It will no longer be possible to order prescriptions early (more than 4 days before they are due to run out) apart from in exceptional circumstances such as long holidays.

You should see your GP at least once a year if you are on long term medication for a review. 

We anticipate by doing this that there will be less wastage of medication and more importantly, a significant reduction in the burden of administrative tasks on GPs which will free up more clinical time for patients. 

We appreciate that this will take some time for patients to get used to and apologise for any inconvenience that this may cause. 

SELF CARE AWARENESS

Most common winter ailments, such as coughs, sore throat, cough, sinusitis or painful middle ear infection (earache) can't be treated with an antibiotic.

Please click here for further information on how you can treat yourself better without the use of antibiotics www.treatyourselfbetter.co.uk. or www.selfcareforum.org

Most medicines which are used to treat common self-limiting illnesses (eg calpol/paracetamol, Nurofen/Ibuprofen, cough bottles, nappy creams) are available to buy without a prescription. Owing to the severe financial pressures facing the NHS and the increasing workload on GP practices we would very much appreciate it if you would obtain these types of medicines by going straight to your local pharmacy or supermarket.  Processing a prescription does cost the NHS significantly more than the cost of these drugs.