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Welcome to The Hill Medical Group 

 CORONAVIRUS UPDATE

WE ARE  DIRECTING OUR PHONE LINES TO AN EMERGENCY SERVICE ONLY LINE FOR PERIODS OF TIME DURING THE DAY

9.00AM TO 9.15AM PRACTICE STAFF UPDATE 1.00PM TO 2.00PM LUNCH

DUE TO THE HIGH VOLUME OF CALLS DAILY  WE MAY ALSO REDIRECT TO THE EMERGENCY LINE AT INTERVALS TO ALLOW STAFF AND DRS TO PROCESS THE WORKLOAD.

We have suspended all routine appointments until further notice and will be operating a telephone triage only system. If you need an appointment or to speak to a doctor please ring between 9.15am and 1.00pm. A member of our reception staff will take your details and a doctor will ring you back. You may be asked to provide information regarding your call.

Patients will not be able to enter the surgery unless a GP or nurse has advised them to do so. Requests for the practice nurse and treatment room will also be triaged by a GP or nurse.

We appreciate your cooperation and patience during this challenging time. This system will continue to evolve and adapt according to the COVID19 situation.

Please refer to our website for updates and also see below links for some useful information:

NHS 111

https://www.nhs.uk/conditions/coronavirus-covid-19/

 Public Health Agency Website

https://www.publichealth.hscni.net/news/covid-19-coronavirus

ASTHMA UK

https://www.asthma.org.uk/

VERSUS ARTHRITIS

https://www.versusarthritis.org/

For information about self certifying from work, please visit NI Direct using the link below:

https://www.nidirect.gov.uk/articles/apply-statutory-sick-pay

For information on further sicklines relating to COVID-19, please visit the link below:

https://111.nhs.uk/isolation-note/

Please see leaflets regarding self isolation

Self isolation with symptoms      self isolation shared accommodation

General Data Protection Regulation (GDPR)

Our privacy statement explains why we collect information about you, how we keep it safe and confidential and also how your information may be used.

Practice Privacy Statement

 

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